E-mail is one of the most often used form of business communication. E-mail, as we all know, have multiple advantages, but it can also be quite detrimental when written in an emotional state-of-mind. There are many times where we may have actually done so, or have thought about writing an e-mail in anger.

For the discussion, please share us 1 example of where you actually wrote an e-mail in angry-state-of-mind. As a manager, that can be quite detrimental since it can bring down the e-mail recipient's moral, performances, etc. It can even have a ripple effect if that e-mail gets forwarded to other employees or even published to the entire company. It can even cause a lawsuit from that employee against you.

Instructions:

(1) Briefly explain the background of what prompted you to write the e-mail in angry-state-of-mind

(2) Briefly explain what you wrote

(3) Briefly explain the consequences of that e-mail you have sent; and

(4) List at least 5 methods of successful e-mail communication. Please be thorough in your response to (4).