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Dr. Smith is upset that Mrs. Hernandez isn't taking her blood pressure medicine as prescribed. Initially, he tried to be nice and speak to her in layman's terms. Now, he speaks to her in an authoritative tone, using medical jargon to describe the perils of not taking the medicine. In the context of Communication Accommodation Theory, which of the following accommodation strategies does Dr. Smith employ? A Convergence B Divergence C Face-saving.

Operation Management, Management Studies

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