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Donna Hamilton is excited to open her own restaurant, the Westminster Inn. Although Donna has worked as a chef and even managed a number of restaurants during her career, she is concerned that she gets off to a good start. Donna spends several weeks before the restaurant opens setting goals. 1. Donna is especially concerned about what her competitors are doing. What part of SWOT analysis will help her? 2. What types of goals will Donna likely make?

Operation Management, Management Studies

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