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Donabedian's framework for measuring healthcare quality is comprised of four domains: access, technical performance, interpersonal performance, and continuity. (Please see Chapter 5 of your textbook for further information.) Table 5-1 on pages 95-96 gives examples of how a consumer would measure healthcare quality on these five domains. Think about a recent health encounter you have had with a healthcare provider. Using the framework and Table 5-1, discuss how the visit's quality was on each domain. What is your overall assessment of the provider's quality? What recommendations would you make to improve quality?

Can you point me in the right direction for I don't know where or how to begin this assignment.

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