Q. A firm cleans chemical tank cars in St. Louis Bay area. With standard equipment, firm is typically cleaned 70 cleaned tanks cars per month. y utilized 10 gallons of solvent also two employees worked 20 days per month, 8 hours a day. Illustrate what is their productivity with standard equipment?
Q. Do you agree with relative importance of measures of voice of customer? Explain why these rankings are reasonable or provide counterarguments for a different ranking.