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Do they have an app for smartphones and tablets?

What are the app ratings and why did customer/clients enjoy or were displeased with the app?

How can you use your smart technology to enhance the in-store experience?

Can you use your app to check-in or check-out? Is this an effect process?

Does the mobile technology help increase your experience? Explain.

What technology enhancements need to be made to improve the customer experience?

Create a 7- to 10-slide PowerPoint presentation that compares and contrasts customer-facing roles versus online customer service

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