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Discussion

Pages 187 -188 of our text discuss the challenges recently faced by JC Penny Company. Once a bastion of the US retail landscape, the organization has struggled as of late to remain relevant. Some of its efforts to solve its problems have actually result in more issues. Taking what we have learned from our text this week, and other sources you may have found, what could JC Penny have done differently to come to better decisions about turning itself around?

Reading Sources

• McShane, S.L., & Von Glinow, M.A. (2015). Organizational behavior: Emerging knowledge, global reality (7th eds.). New York: McGraw-Hill. Chapter 7 - Decision Making and Creativity (pp. 186-217)
Chapter 8 - Team Dynamics (pp. 218-251).

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