Discussion

Answer each question on a separate page with separate references

Question 1

Imagine that you are a business manager for a mid-sized company. Propose one overall strategy to build an effective business model in order to both monitor / control changes in business process and predict future business performance for your company. Provide a rationale (e.g., verification process) for your response.

Question 2

In order to understand the causal relationship in business process, manager often asks "whys" to drill down the root cause of failures. Select one project from your working or educational environment and propose at least three "why" questions that you would ask in order to identify root cause of problem. Justify your responses.