Discussion

1. Distinguish constructive from relationship conflict, and describe three strategies to minimize relationship conflict during constructive conflict episodes. Explain how one might relate to a real-world scenario professionally or personally.

2. Describe the bargaining zone model, and outline strategies that skilled negotiators use to claim value and create value in negotiations. Explain how one might relate to a real-world scenario professionally or personally.

3. Define conflict, and debate its positive and negative consequences in the workplace. Explain how one might relate to a real-world scenario professionally or personally.