Discussion Topic

Reading (Required):

Jacobs, F.R & Chase, R.B. (2013). Operations and supply management: the core, 3e. New York: McGraw Hill/Irwin. Chapter 1 (in eReserves) Jacobs & Chase Operations and Supply Management, The Core

Multimedia (Required):
D'Mello, J. (2015). Introduction to operations management. AMBA 640 / DMBA 620.

Assignment: Discussion Activity

Each student first succinctly defines in his or her own words the phrases "operational efficiency", "operational effectiveness", "operations strategy" and "operational sustainability."

- In addition, each student defines the concept of "quality" as used in his or her work organization or family and presents examples.

- Further, each student defines Six Sigma, and comments on its applicability and advises its value, if any, in his or her or another organization.

Be prepared to do online research to learn more about Six Sigma as an important OM technique in the reduction of production errors albeit at a high price to the enterprise using it.

Attachment:- Instructions.rar