Discussion Question

Your course materials for this week makes specific reference to a company using enterprise applications in order to achieve operational excellence and customer intimacy. What are enterprise systems and how did they give companies the ability to improve the processes in virtually all the company operations? Briefly summarize how enterprise systems improve two of the four functional areas of the business. Be sure to also include your own personal analysis of how enterprise systems make such improvements.

Make sure that you also provide a reference to the course materials and/or an outside source to support your analysis.

Your primary discussion responses each week will use complete sentences, proper grammar and spelling and should be at least 250 words. Please answer the question completely and thoroughly. Refer to the textbook and external sources, being certain to properly include in-text citations and a reference at the end of your primary discussion response. All reference listings should follow APA guidelines.