Discussion — Business Intelligence and Knowledge Management Business intelligence, knowledge management, and expert systems are powerful tools that allow corporations to analyse huge amounts of data that would typically go ignored in the past.

Using the readings for this module, online and library resources, research how companies are using business intelligence, knowledge management, and expert systems.

Respond to the following:

1. Does this increase in data and computing power always benefit companies that employ these tools?

2. What are the costs of this massive expansion of information available to managers and other business users?

3. Does more data always mean better decisions in the corporation?

4. Give reasons and examples in support of your responses.