(Answered) Discussion cost of qualityplease respond to the

Management Studies

Discussion: "Cost of Quality"

Please respond to the following:

• Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.

• Evaluate the two fast-food restaurants you selected in Part 1 of this discussion in terms of the "Seven QC tools". Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale.

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