Discussion: "Continuous Quality Improvement (CQI)"

Respond to the following:

• Identify a contact person for the quality improvement program at a long-term care facility in your geographic area. Conduct a brief in-person, telephone, or email interview with this contact person, concentrating on the following areas: ?Structures

- Processes

- Outcomes

- Regulatory minimum standards

• Next, describe the current quality improvement program in place at this facility, focusing on the areas listed above, and specify the main roles involved in this program.

• Finally, determine whether or not this quality improvement program is aligned with Deming's Process Improvement Cycle. Provide a rationale for your determination.