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Discuss the following points regarding the total quality management (TQM) concept:

Using personal expereience in regard to the quality improvement programs that you discussed in the previous week, which of the following specific quality program tatctics were involved?

1. Increaseed or decreased inspection
2. Designing quality in
3. 5S
4. Kaizen
5. Mistake-proofing
6. Other

Decride the specifics of what was done.

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