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Discussion 1: Best Practices in Interviewing

"Ordinary conversations are about sociability and maintaining a relationship, while interviews are more about making a relationship to help find an answer to a research question" (Rubin & Rubin, 2012, p. 99).

For this Discussion, you will view videos that depict different interviewing techniques. You will then analyze and evaluate the techniques used, and you will discuss how you will utilize best practices when you conduct your own interviews.

To prepare for this Discussion:

Review Chapter 12 of the Rubin and Rubin course text.

Review the two media segments on interviewing. As you view the videos, practice your observation skills by creating field notes for yourself.

Be careful to distinguish between observation and interpretation as Dr. Crawford warns in the videos.

Consider the following questions for your post to evaluate the techniques used in each interview. Which practices could you use in your own interview? Which practices should you avoid? Where did the person in the video go wrong? How could this issue have been avoided or corrected?

Post a 2- to 3-paragraph evaluation of the interview techniques used in both interviews. Include commentary and analysis of best practices, practices to avoid, and how this viewing experience will inform your approach to the interviewing assignment introduced in this week's Major Assignment.

Resources:

Rubin, H. J., & Rubin, I. S. (2012). Qualitative interviewing: The art of hearing data (3rd ed.). Thousand Oaks, CA: Sage Publications.

•Chapter 6, "Conversational Partnerships" (pp. 71-93)
•Chapter 7, "The Responsive Interview as an Extended Conversation" (pp. 95-114)
•Chapter 8, "Structure of the Responsive Interview" (pp. 115-129)
•Chapter 9, "Designing Main Questions and Probes" (pp. 131-147)
•Chapter 10, "Preparing Follow-Up Questions" (pp. 149-169)
•Chapter 12, "Data Analysis in the Responsive Interviewing Model" (pp. 189-211) (previously read in Weeks 5 and 6)

Operation Management, Management Studies

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