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Discusses the “Levels of Abstraction” of requirements.  A business function describes what needs to bedone, whereas a business process describes how it can be done. For example, a the business function of providing customerservice can be implemented by different processes that include the process of a customer support center or the process of self-­-service on the Web. Provide a different example of a business function and discuss at least two business processes that can beused to implement the function. Examine the techniques , and describe a technique for modeling business functions and a techniquefor modeling business process.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92028646

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