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Discusses different types of body language which is the primary vehicle for nonverbal communication. You learned that nonverbal communication conveys powerful positive and negative messages.

For the first three days of this week, become a nonverbal communications observer and watch and evaluate your family and your fellow workers. Keep a diary and write down what you observed.

Describe some scenarios of nonverbal communication you observed and how this communication was used in the cases you observed.

Analyze and describe the positive and negative end results of this nonverbal communication.

Operation Management, Management Studies

  • Category:- Operation Management
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