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Part 1:

Which of Kotter’s eight steps are significant to sustaining change? (You can list numerous steps.) Why do some change leaders fail to appropriately address sustaining change?

Part 2:

Discuss whether or not USA PATRIOT Act violates the privacy rights of U.S. citizens. In your answer, be sure to comprise an explanation of which characteristics of the Act you do or do not agree with.

Operation Management, Management Studies

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