Discuss the ldquothe customer is always rightrdquo, Ask an Expert

Management Studies

Discuss the “the customer is always right” attitude.

Please provide detailed responses to the following questions:

1. As a customer, do you believe that you are always right and that companies should cater to what you want to have?

2. As an employee, what do you do when you believe the customer is right, but the company leaves you no option to assist the customer?

3. As the management of a business, what can you do to empower your employees to help customers, but prevent them from “giving away the farm?”

(Subject -Service Sector Management)

Please make sense

View complete question

Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91627996

Have any Question?Write your Review or question?

Related Questions in Operation Management

Questiona company produces to a seasonal demand with the

Question: A company produces to a seasonal demand, with the forecast for the next 12 months as given below. Month Demand January 600 February 700 March 800 April 700 May 600 June 500 July 600 August 700 September 800 Oct ...

The valvemaker corporation is owned by vinnie valvemaker it

The Valvemaker Corporation is owned by Vinnie Valvemaker. It makes valves. His business has been making valves since the 1920s, having been founded by his grandfather Vernon Valvemaker. Vinnie's mother Veronica Valvemake ...

When blackberry introduced its first real touch screen

When Blackberry introduced its first real touch screen device, the Z10, much of the focus in the United States was on how many Apps it would have. The company's strategy was to have 90% of the top 100 iPhone and/or Andro ...

Southwest airline as flying becomes a commodity and as

Southwest airline: As flying becomes a commodity and as airlines strive to offer the lowest fares possible, Southwest is finding it increasingly hard to distinguish itself from its competition. A proposal has been made t ...

1- the coso enterprise risk management integrated framework

1- The COSO Enterprise Risk Management Integrated Framework is designed to help an organization achieve its objectives in four categories. One category is the effective and efficient use of company resources. This catego ...

Secondly you will be required to research and report on a

Secondly, you will be required to research and report on a technique applicable to the planning and production of engineering products. You must report on the use of Key Characteristics to support the quality goals of a ...

Address the following items for monitoring and controlling

Address the following items for monitoring and controlling project risks in the provided Risk Management Plan Template: Describe the method(s) you will use to monitor if risks are being triggered. Describe the method(s) ...

1 lean works best inlow volumehigh variety environmentsall

1. Lean works best in low volume/high variety environments all markets high volume/low variety environments markets with high demand volatility 2. There are four different types of response flexibility. Which one represe ...

Many authors have published articles on best practices in

Many authors have published articles on "best practices" in the area of global and virtual teams. Best practices are distinguished from guidelines or general practices in that best practices are supposed to be supported ...

Shelby hernandez is a second-generation us citizen she grew

Shelby Hernandez is a second-generation U.S. citizen. She grew up around horses and stables. Recently, the owner of a local stable offered to sell Shelby his operation in order to facilitate his retirement. With the help ...

4,153,160 Questions Asked
13,132 Experts
2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Recent Questions

Ask Operation Management Expert