Diploma of Management

Ensure team effectiveness

The following assessments are to be

(a) completed and

(b) submitted in accordance with the associated

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills

Communication skills to explain team goals, to address team conflict and to build an environment of trust

Planning and organisational skills to keep team on track and focussed on work outcomes.

Required knowledge

Group behaviour

Strategies for mentoring and coaching to informally guide and instruct team members

Issue resolution

Strategies for gaining consensus

Assessment Develop team effectiveness

Performance objective

The candidate will demonstrate skills and knowledge required to deliver team effectiveness.

Specifications

You must provide: a delivered result of team effectiveness as the following system.

A student is not eligible for consideration in this method of assessment unless they

(a) complete all relevant sections of the Assessment Cover Sheets ( (Record of Assessment Outcome, Required Skills and Required Knowledge Checklist, Verification of work submitted and Statement of Authenticity) and (b) either (i) attend a minimum of one classroom sessions Or (ii) supply to the assessor a written statement as to why you have not attended (Apology).

Your assessor will be looking for:

? communication skills to explain team goals

? planning and organisational skills to consult and develop individual performance plans in team environment

? evidence of knowledge of group behaviour

? knowledge of strategies for gaining consensus

? knowledge of how to support team members to achieve goals through coaching, mentoring, training etc.

Adjustment for distance-based learners

? Alternative assessment is to be used

Assessment description

In a real-life situation, you will build a study team of your college peers, help assign responsibilities for the project, develop a performance plan, and support team members to carry out assigned responsibilities. You will develop and propose strategies to ensure each team member participates in the project planning and develop policies and procedures for carrying out team work. Procedure

1. Obtain the list of students from whom to select your team.

2. Determine a method for selection of key roles eg Team Leaders, Team Scribe, Team Recorder etc

3. Proceed with those selections

4. Determine the Team's aim

5. Complete a SWOT analysis

6. Determine your KPI's

7. Prepare your plan

8. Implement your plan

9. Carry out ongoing reviews and adjustment

10. Complete your final task.