Development Methodologies

Proposal Report

Prepare a Case for developing an Information system for a Business Application Project.

Maximum length: Not more than 1500 words

Format: A Report

You are expected to interview several users in tackling this challenge.

Maintain a weekly diary and attach it as an annexure to your report

Discussion Topic:

Crinitt Venice is a restaurant for traditional Italian food located in North Sydney.  Adam Gigglio is the owner of the restaurant.  He has a Restaurant Manager, Lisa and a Head Chef, Mark who run the restaurant for him, as well as 25 or so waiters, chefs, bartenders, etc.

The restaurant seats 150 people and is very busy most nights of the week, especially Friday and Saturday.  Bookings can be made over the phone 3 weeks in advance. 

Currently the restaurant has one computer with which all bookings are recorded and managed, payroll is processed, menus are written and printed from.

Orders are taken by hand on pads with carbon paper. One copy goes to the kitchen; the other is held by the waiter and finally given to the patron as their bill.

Inventory is ordered by the Head chef who checks the stock visually and records on a note pad at the end of each day the items they are low on.  He makes the orders using text messages or phone calls.

Adam would like to automate the restaurant's manual process.  He would like customer orders electronically sent to the kitchen and bills automatically calculated and printed out.  He would also like customer orders to be linked with the ordering and inventory of stock so he can track wastage/inconsistencies and streamline the ordering process. He would like to be able to attribute a cost to each dish based on labour, ingredients and overheads.

Adam is also interested in developing a mobile app to offer exclusive deals from time to time to his customers who are willing to download the app. Customers would be able to see the menu on their mobile device and use the app to make reservations. With the introduction of a new information system, Adam is confident it would increase his income between 10-20 per cent.

Adam would also like to generate monthly, half-yearly and annual Financial Report. Ideally, Adam wants the new system to provide all necessary information to run the Restaurant and increase the income by 15 per cent at the end of 2018 financial year.

Adam is planning on expanding to a second and third restaurant in Strathfield and Parramatta in the next year and would like to roll out the system to all three, enabling him to integrate the three restaurants financial management.

You are asked to prepare and submit a report for the proposed system and submit it to Adam Gigglio for consideration.

You are required to the following in your report:

1. Outline the objectives of the project (Step 1 of Design Thinking Methodology, Record your interactions).

2. Define the problem (Steps 2 of Design Thinking Methodology).

3. Identify and list the stakeholders.

4. Finalise the requirements for the change using Waterfall steps namely, Planning and Analysis phases

5. Prepare a System Request Form

6. Draft budget for the project based on the requirements and assumed timeframe (Budget in an Excel Spreadsheet)

7. Competitive advantage that might be gained in developing the new information system?

8. Possible effects for Crinitt Venice if its information system project fails?

Note:  Where you are unable to provide information, identify questions you would need to ask to be able to resolve those issues. List those questions in the Annexure.