(Answered) Developing marketing strategiesdiscussion questioncolleges

Management Studies

Developing Marketing Strategies

Discussion Question

Colleges, universities, and other educational institutions can be classified as service organizations. Using the service-quality model, describe each of the five (5) gaps that can cause unsuccessful service delivery. Identify one example for each gap that may be evident at an educational institution. Offer a solution for each of these five (5) identified gaps. (25 points) (A 1½-page response is required.)

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