Q. Identify a problem, procedure, or processes that must be changed at your work or in an organization you know. Assume challenges such as poor scheduling of employees, outdated equipment, slow order processing, and failure to encourage employees to participate fully, restrictive rules, inadequate training, or disappointed customers.

Assume a few or several solutions or courses of action (retaining the present status could be one alternative). Develop criteria that you could use to evaluate each alternative. Write a report memo measuring each alternative by the yardstick you have produced. Recommend a course of action to your boss or to the organization head.