Determined that the team needed training in communication,, Ask an Expert

Management Studies

Ziptech recently observed that its customer service team was not handling customer complaints in a professional manner. Management determined that the team needed training in communication, behavior, and product skills. Using the development pipeline, discuss the methods that can be used to improve the team's skills.

View complete question

Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9697905

Have any Question?Write your Review or question?

Related Questions in Operation Management

Do you think that tata motors will be able to maintain a

Do you think that Tata Motors will be able to maintain a competitive edge based on price? If so, what will happen if other car markers match the Nano's low price? Do you think the Nano will succeed in India or around the ...

1 how can purchasing drive efficiencies with the channel

1. How can purchasing drive efficiencies with the channel members of the supply chain? 2. In a restaurant, your dinner arrives after 10 minutes, and you were expecting it to arrive in 5 minutes or less, is this an exampl ...

Internal and external corporate governance provisions and

Internal and external corporate governance provisions and activities can take many forma, including a poison pill provision. Which of the following best describes this element in a firm's charter? 1. This provision and t ...

The marketing strategy of corporate naming rights for

The marketing strategy of corporate naming rights for sports venues is a fairly recent strategy in the sports business landscape. Imagine you are on the marketing team for a minor league team that will be moving to your ...

Identify the given situations below as either expert reward

Identify the given situations below as either: expert, reward, legitimate, coercive or referent. A power can be used more than once. You will need to copy and paste the phrases below into a word document, fill in your re ...

Name one product for which your demand is elastic and one

Name one product for which your demand is elastic and one product for which your demand is inelastic. For example, if Subway raised its prices by 10 percent, would you reduce the number of times you eat there by 10 perce ...

Marketing and customer analysisusing the product service or

Marketing and Customer Analysis Using the product, service, or business idea that you developed in the your business plan from the W3 Assignment, evaluate the factors important in conducting a detailed marketing and cust ...

Discuss the following question what does the future look

Discuss the following Question : What does the future look like for HCIT (Health Care Information Technologies) in terms of software development, education, research, and practices? What challenges could arise?

1 what are the benifts of strategies for dealing with

1. What are the benifts of Strategies for Dealing With Diversity in the Workplace 2. Which of the following statements is true of the garbage can model of decision making? (a) It is least pronounced in industries that re ...

A decision tree analysis of a problem eliminates the risks

A decision tree analysis of a problem eliminates the risks in decision making. 2) optimistic (risk prone) and pessimistic ( risk adverse) never make the same decision 3) A posterior probability is the probability of a st ...

4,153,160 Questions Asked
13,132 Experts
2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Recent Questions

Ask Operation Management Expert