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Determine the utilization and the efficiency for each of these situations:

a. A loan processing operation that processes an average of 3 loans per day. The operation has a design capacity of 13 loans per day and an effective capacity of 11 loans per day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)

Utilization %

Efficiency %

b. A furnace repair team that services an average of 4 furnaces a day if the design capacity is 6 furnaces a day and the effective capacity is 5 furnaces a day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)

Utilization %

Efficiency %

c. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems?

This is not necessarily (false/true). If the design capacity is relatively (low/high), the utilization could be (high/low) even though the efficiency was (high/low).

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92446215

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