problem1. Describe why listening is a significant skill for managers.

problem2. Describe how positive body language might persuade your interviewer which you are a suitable candidate for job.

problem3. You are heading the Communication team in your organization. You intend to train the staff about making effective presentations. Discuss the key issues you will address to make sure that your subordinates understand the factors to consider in order to make the effective presentation.

problem4. As our society becomes increasingly diverse, the capability to communicate with members from other cultures becomes the business necessity. Elaborate on four intercultural differences that might affect effective communication in the workplace and discuss the solutions that you would propose to overcome problems which might occur when communicating across cultures.

problem5. Discuss the factors which you would consider in order to arrange for effective meeting.

problem6. Describe the role of Secretary before, throughout and after a meeting.