1-prepare down conditions that positive information may and should be delivered by using following methods of communication: telephone, face-to-face, printed mail, and e-mail? Give exs by using references from your own experiences to support your opinion.

2-Describe what makes business writing different than academic writing? What kind of communication and documents do you expect to perceive if you were the facilitator? What kind of communication and documents do you expect to perceive if you were director of a company? prepare down the differences in these documents' characteristics?