Describe the six steps involved in conducting family-school problem solving meetings. Describe why this process is ideal when dealing with culturally diverse families. Include why the listening and communications skills are key to successful problem solving.

6 Steps:

• Step One: Preparing the Student and Parents
• Step Two: Orienting to the Meeting Purpose and Process and Introductions
• Step Three: Listening and Clarifying Participants' Concerns and Blocking Blame
• Step Four: Validating and Checking for Consensus About Shared Concerns
• Step Five: Expanding Solution Ideas
• Step Six: Setting Up an Action Plan and Follow-Up