Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Business Management Expert

One way e-businesses can distinguish their business is by giving benefits to customer. One significant aspect is customer service, like FAQ or one-click shopping cart. Markets see value of customer relationship management (CRM). Goal is to maintain long-term relationship with customers.

Describe the significance of customer service and customer support in e-business and describe some of the strategies businesses can utilize in creating customer service, customer support levels and customer relationship management.

Points to include the following:

The life time value of a customer
FAQ's
Tailor programs
Customization
Handling returns
Shopping cart
Ease of use
Security
Call centers

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M937561

Have any Question? 


Related Questions in Business Management

If you were to assigned a job by your marketing manager in

If you were to assigned a job by your marketing manager in a new company to create a pseudonyms that would be optimized with fake interests, fake Master's degree, fake marriages and fake kids, etc online and tag books, w ...

Please read the article in the website Please read the article in the website below.

Please read the article in the website below. http://www.robert-h-frank.com/EV.08.07.11.pdf The supply - demand model of marriage can help us analyze what has been happening in the Chinese marriage market. a. Draw a S-D ...

Your supervisors have come to you and told you that they

Your supervisors have come to you and told you that they want to have a better understanding of Maslow's Hierarchy of Needs. Their reasoning is to have a better understanding of where the workers who report to them are c ...

Would having monitor supply twice as large as it usually is

Would having monitor supply twice as large as it usually is make trade twice as easy? Would having monetary supply half as much make trade half as easy? Explain

As a project manager identify a project and a reasonable

As a project manager, identify a project and a reasonable change a customer might wish to make to that project. For example, if you are creating a website for a customer, they may wish to incorporate a new color scheme o ...

Evaluate why policymakers face a short-run trade-off

Evaluate why policymakers face a short-run trade-off between inflation and unemployment.

Discuss the process of improving customer service in order

Discuss the process of improving customer service in order to ensure consistent excellent customer service.

What are some of key aspects involved with managing a

What are some of key aspects involved with managing a stressful situation?

If the laws of the society are limiting the companys

If the laws of the society are limiting the company's profitability, would the company be within its rights to disobey the law? They don't have the right to disobey but they have the right to protest the law, right?

Using the vigenegravere tableau encryption scheme with a

Using the Vigenère Tableau encryption scheme with a keyword of KEYWORD, encrypt the following message: IS INFORMATION SECURITY ESSENTIAL After encrypting the message, decrypt the following message, using KEYWORD as the k ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

A cola-dispensing machine is set to dispense 9 ounces of

A cola-dispensing machine is set to dispense 9 ounces of cola per cup, with a standard deviation of 1.0 ounce. The manuf

What is marketingbullwhat is marketing think back to your

What is Marketing? • "What is marketing"? Think back to your impressions before you started this class versus how you

Question -your client david smith runs a small it

QUESTION - Your client, David Smith runs a small IT consulting business specialising in computer software and techno

Inspection of a random sample of 22 aircraft showed that 15

Inspection of a random sample of 22 aircraft showed that 15 needed repairs to fix a wiring problem that might compromise

Effective hrmquestionhow can an effective hrm system help

Effective HRM Question How can an effective HRM system help facilitate the achievement of an organization's strate