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problem 1:

To the uninitiated observer, a well-run meeting seems almost effortless, but the result of this does not just happen, it emanates from significant communication skills. Describe the 4 phases of conducting effective meetings.

problem 2:

“As technical language characteristically consists of acronyms and long, hard words, it contributes to miscommunication. Thus, it should be avoided in all business communication”. Describe this statement.

problem 3:

(a) describe the reasons for keeping meeting discussions ‘on track’.

(b) State the stages related to keeping these meeting discussions ‘on track’.

problem 4:

(a) Describe the differentiation between informative and persuasive presentations.

(b) Outline the strategies for each of such kinds of presentations.

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