Describe the answer of the given problems

Problem 1- Supply Management, Edition 8 by David Burt, Chapter 9, page 212, Internet Exercise, Procuring Services and Outsourcing Agreements.

Part 1- Identify the disconnect Kelly Frey believes exists between the buyer and the supplier of a service.

Part 2- List and define the elements in service agreements.

Problem 2- Chapter 10, Page 238, Internet Exercise, Business Process Outsourcing, Proctor and Gamble: Case Study,

Part 1- Why is Proctor and Gamble concerned about HP's culture and values?

Part 2- What would you identify P&G's core competencies to be? What does P&G see as HP's core competencies?

Part 3- Who do you think will benefit from this relationship?

I need help to explore the elements in service agreements of supply management.