problem1. A Manager has asked the customer to visit his office directly. When the customer arrives, the latter finds the Manager seated behind his desk. He says nothing to customer, but points a finger at the seat directly opposite him. He is frowning and, as he checks through the file, he taps his pen on his desk. How would you interpret the Manager’s non-verbal communication messages?

problem2. Describe the factors which you need to consider in order perform a productive meeting.

Teams are an important aspect of any organization. In this context,

problem3. Describe the advantages of working in a team.

problem4. Determine the problems which you might experience while working in teams and describe how you propose to overcome them.

problem5. Determine and describe the various stages of the Communication Process Model.

problem6. Suppose that you have been chosen to attend the job interview. Elaborate on the factors which you need to consider prior to attending job interview.