1. Describe why ethics are an integral component of the manager's toolbox in the 21st century

2. Describe how and why ethics can and do guide managers' decision making process

3. A) Discuss/ describe where companies get their culture from

B) How does corporate culture influence mission, metrics, vision, ethics, and collaboration?

4. Describe how the macro-environment affects the organization

5. A) Describe how/why control is an integral component of the manager's toolbox

B) List and describe three tools that the manager can use to maintain control

6. Describe two of the sources of a manager's power, where it comes from as well as how they can use it either positively or negatively

7. Describe how the competitive environment affects the organization

8. Describe how performance standards and six sigma can be used to increase the manager's and their team's performance

9. A) List as well as discuss the similarities / differences between leadership and management

B) Describe how leadership can / cannot be learned - support your position

C) Describe how power is different / similar between leaders and mangers - describe why and support your position

10. Describe how leadership can be situational

11. Discuss how/why participation, planning, collaboration and delegation are integral components to the manager's success

12. Describe how organizational structure aids/hampers a manager in the performance of their job

13. Select 1 type of organization described in the text and explain how it would be applied in an organization as well as what the organization would look like.

14. A) Discuss the differences/similarities if centralized as well as decentralized organizations

B) Select one as well as explain how it would/wouldn't work in your current organization and why - support your position

15. Describe why organizational agility is significant in today's business environment

16. Describe why ISO, CRM and TQM are important to business' success today and why- support your position