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Q. Read the Peppercorn Dining case in the Cummings & Worley

1. Describe how effective was the OD consultants' data gathering? The content of the data? The process of describe how the data were collected?

2. Describe the quality also quantity of data collected by the consultants.

3. Elucidate what concepts or models might help you analyze the date? Elucidate what conclusions would you draw from the analysis?

4. Describe how should the feedback session be designed?

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