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Describe and analyze the chosen healthcare facility.

  • Location - where is the organization located.
  • Type of setting - acute care hospital, skilled nursing facility, physicians office, surgical center, insurance company, etc.
  • Size of the facility - research the number of beds if applicable or other information on the size.
  • Ownership - private, government owned, proprietary, voluntary, etc.
  • Population served
  • Services offered
  • Any accreditation or certification facts (You can find these from the organization's website
  • Work on this section after completing Week 2 content and reviewing Chapter 11 - Draft due on Week 4, Completed in Week 7.

Describe users of the health information at this organization.

  • Physicians
  • Nurses
  • Administrators
  • Support services
  • External users depending on the type of the facility (such as accrediting agencies, payors, state department of health, CMS, and others as applicable).
  • Any other users not listed above (therapists, pharmacists, etc.)
  • Clarify whether this facility has paper medical records only, electronic only, or both.
  • If the facility has paper records, describe how users access these records.
  • If the facility has electronic records, describe how users access these records.
  • Work on this section after completing Week 3 content and reviewing Chapter 2 - Draft due on Week 4, Completed in Week 7.

Discuss at least one information system used in the facility.

  • Identify the name of the system and the vendor (e.g., Chart Locator software by 3M, Sunrise software by Eclipsys, etc.).
  • Identify the type of system (e.g., registration, billing, coding, computerized physician order entry [CPOE], nursing system, picture archiving communication system [PACS], medication administration, finance system, etc.).
  • Classify the system (to the best of your ability) based on the description you are given (e.g., clinical, administrative, decision support, transaction-processing, MIS, EIS, etc.) and what you have learned from Sayles, chapters 14 and 15.
  • Describe the function of the system as explained by the interviewer or other sources of information.
    • What is their purpose, or what functions do they perform?
    • Does it connect or interface with other systems?
    • Is it user friendly?
    • Is the system secure?
    • Do vendors support the maintenance and updates of the system?
  • Describe strengths (e.g., ask about benefits of using this system; has it made a difference in the way care is delivered and decisions are made?).
  • Describe weaknesses (e.g., functions that the system does not currently perform and you would like it to perform).
  • Describe any details learned about the planning, design, implementation, and maintenance of this system.
  • Ask if it is possible to obtain copies of a screenshot, policies and procedures, brochures, training guidelines, or anything else that they may be willing to share.
  • Work on this section after completing Weeks 4 and 5 content and reviewing Chapters 14 and 15 - Due on Week 7.

Provide comments and conclusions.

    • Reflect on the learning experience as a result of working on this project.
    • Summarize your findings about the organization.
    • Summarize your findings about the system described.
    • Identify key strengths and weaknesses of the system.
    • Identify any opportunities for improvement (based on identification of weaknesses or your knowledge about systems).

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