Describe the use of spc tools used at d2d? how could these, Ask an Expert

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Reading: Oakland, J. S. (2003) TQM: text with cases (Case Study 9, pp. 432-442). 3rd ed. Oxford: Butterworth-Heinemann.

Describe the use of SPC tools used at D2D? How could these tools be applied to good effect in your company or another you know well? Give examples to support your answer.

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