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Data collected on the yearly registrations for a Six Sigma seminar at the Quality College are shown in the following? table:

Year 1 2 3 4 5 6 7 8 9 10 11 Registrations? (000) 5.00 7.00 4.00 4.00 10.00 8.00 6.00 11.00 11.00 16.00 12.00 ?a) Calculate the forecasted registrations for years 2 through 12 using exponential? smoothing, with a smoothing constant ?(alphaα?) of 0.350.35 and a starting forecast of 4.004.00 for year 1 ?(round your responses to one decimal ?place)?:

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Operation Management, Management Studies

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