Customizing recognition and appreciation strategies requires an understanding of board members' and nongoverning volunteers' motivations. Many volunteers find dedication to mission personally fulfilling and a powerful motivator.

Positively reinforcing that dedication, as well as acknowledging skills, work, time, and personal commitment has been shown to increase the longevity of a volunteer's commitment. Others enjoy taking part in recognition events, receiving a plaque, getting a certificate of appreciation, etc.

Some volunteers find that a simple "thank you" note is enough to feel appreciated. Whether tangible or intangible, it is important to find meaningful ways to recognize and thank both board members and nongoverning volunteers for the important work they perform.

To prepare for this Discussion:

Review the course media, "Retention," with Simone Joyaux, and consider how retention of board members and nongoverning volunteers can be fostered through appreciation and recognition strategies.

Consider ways to recognize and reward volunteers, and how this can improve volunteer retention.

Consider what recognition and appreciation strategies would allow you to affirm and acknowledge the work and dedication of board members and nongoverning volunteers in your the organization.