Customers arrive at a suburban ticket outlet at the rate of, Ask an Expert

Management Studies

Customers arrive at a suburban ticket outlet at the rate of 14 per hour on Monday mornings. This can be described by a Poisson distribution. Selling the tickets and providing general information takes an average of 3 minutes per customer, and varies exponentially. There is 1 ticket agent on duty on Mondays. Determine each of the following:

(A) system utilization.

(B) average number in line.

(D) average time in the system.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9350593

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