Customers arrive at a single channel single phase queue at, Ask an Expert

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Customers arrive at a single channel single phase queue at a Poisson rate of 2.5 per hour and the service takes an average of 20 minutes per car.

1. What is the arrival rate, and the service rate?

2. Is this a perpetual queue? Explain

3. How many cars would be in the shop, on average?

4. What is average waiting time per car?

5. What is the average time a car spends in the shop?

6. What percent of the time would the workers be idle?

7. What is the probability of three cars in the shop at any given time?

8. Rate this performance as a manager. Explain

9. Rate this performance as a customer. Explain

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92476048

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