Customer satisfaction is largely dependent on product, Ask an Expert

Management Studies

Customer satisfaction is largely dependent on product support or service follow-through from the seller. How easy is it to register a complaint and get satisfaction? Think of two products or services, one with good service and the other with not so good service, and describe how each can win loyalty by how they respond to your complaint or problem. Is there ever a time when it is actually good for the business to make a mistake and then recover from it?

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Business Management, Management Studies

Category:- Business Management
Reference No.:- M9107598

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