Customer Integration and Satisfaction (Advanced business logistics)

Each week the initial post will include a reflection and conclude with a question for the other students to ponder.  

To be considered substantive, your reply should add significantly to the discussion by building on others' comments, pointing out similarities or differences in your backgrounds or course expectations, etc. One or two sentence responses such as "Hi, welcome to the course!" or "I feel the same way" are not acceptable.

Instructions: Your initial post should be at least 250+ words.