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Crunchy Potato Chip Company packages potato chips in a process designed for 10 oz of chips. The weight of the bag cannot be more than ± 0.5 from the process mean. You have just designed a new process for filling the chip bags. The new process results in bags with an average net weight of 9.8 oz and a standard deviation of 0.12 oz. The existing process has a Cpk of 1.0, should you replace the existing process with the new process? Steps how to do?

Operation Management, Management Studies

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