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Create and critique a selection rating scale for the position of receptionist.

  • Select and describe fifteen to twenty factors such as education, experience, abilities, and attitude, for assessment based on the job description provided.
  • Describe the measures used to assess candidate skills: resume, interview, other assessment instruments, or behavioral observation or a combination of assessment measures. How the methods are important in selecting an employee.
  • Design instructions for the use of the rating scale.
  • Discuss how you would test for reliability and validity of your selection plan.

Justify your recommendations by citing relevant resources

HR Management, Management Studies

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