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Course Textbook 
McShane, S. L., & Von Glinow, M. A. (2013). Organizational behavior (6th ed.). New York, NY: McGraw-Hill/Irwin. 


Question 1 
1.   List three types of third-party dispute resolution. Explain how one might relate to a real-world scenario professionally or personally. 

Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations 


Question 2 
1.  Distinguish constructive from relationship conflict, and describe three strategies to minimize relationship conflict during constructive conflict episodes. Explain how one might relate to a real-world scenario professionally or personally. 

Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations. 


Question 3 
1.  List eight types of influence tactics to consider when choosing an influence tactic. Explain how one might relate to a real-world scenario professionally or personally. 

Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations. 


Question 4 
1.  Diagram the conflict process model, and list its six structural sources of conflict in organizations. Explain how one might relate to a real-world scenario professionally or personally. 

Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations  

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