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Course Textbook 

DuBrin, A. J. (2009). Human relations: Interpersonal job-oriented skills (10th ed.). Upper Saddle River, NJ: Prentice Hall. 

200 WORDS PER QUESTION... PLEASE PLEASE LIST YOUR REFERENCE AFTER EACH QUESTIONS. 
1. Describe soft-skills and hard-skills. Give an example of each. Why do people need soft skills in an era of high technology? APA Guidelines are to be used for your in-text citations and sources. 

2. What are the seven components of traditional intelligence? Which of the seven components of traditional intelligence represents your best mental aptitude? What is your evidence? APA Guidelines are to be used for your in-text citations and sources. 

3. Having workers with high self-esteem is supposed to give a company a competitive edge. If you were responsible for hiring a few new workers, how would you evaluate a given applicant's level of self-esteem? APA Guidelines are to be used for your in-text citations and sources. 

4. Identify and describe the components of the communication process? How can knowing the components in the communication process help a person become a more effective communicator? APA Guidelines are to be used for your in-text citations and sources. 

5. What are the guidelines for the brainstorming process? Identify two problems on or off the job for which you think brainstorming would be effective. APA Guidelines are to be used for your in-text citations and sources. 

6. What are the disadvantages of group work and teamwork? What should the other team members do when they uncover a social loafer? APA Guidelines are to be used for your in-text citations and sources. 

7. Identify several factors in text Figure 10-1 that you think would be particularly effective in motivating managers and professionals. Explain your reasoning. APA Guidelines are to be used for your in-text citations and sources. 

8. Describe emotional intelligence. Why does a leader need good emotional intelligence? Shouldn't a leader be a take-charge person focused on obtaining results like making money or winning ball games? Give an example of a leader you have experienced that had good emotional intelligence. APA Guidelines are to be used for your in-text citations and sources 

 

 

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