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Coping with information overload, information underload, and mindsets can be difficult. Confirmation bias is a particular mindset that describes a strong tendency to seek information that confirms our beliefs and attitudes and to ignore information that contradicts them. Consider how each of these types of problem has occurred in your own life.

Describe two ways you receive information on a daily basis that were not available a decade ago. How can they result in defective problem solving?

Describe a time when you did not have enough information to make a proper decision. What did you do?

Describe a situation when you or someone you know made an improper decision due to confirmation bias. What might have improved the situation?

Operation Management, Management Studies

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