Consider the following list of your random notes. Select only the major positive or negative features from this list and use this information to write a 2-page memo report that evaluates the truck.

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  • My 150 has been very reliable-it never failed to start, even during subzero ice storms last winter.
  • The 4.6-liter small V-8 has provided plenty of power to handle any hauling I have done. No need to order the more expensive and less fuel-efficient 5.4-liter V-8.
  • Have been to 18 job sites with the truck, from marshes in Maine to mountains in New Hampshire. Have put about 12,000 miles on it, on all kinds of roads and in all conditions.
  • Tires that came with the truck did not work well in muddy locations, even with four-wheel drive. Suggest we buy all-terrain tires for future vehicles. Continue to order four-wheel drive-it is necessary at over half our job sites.
  • The short bed (six feet) did not provide enough hauling room, once I put my toolbox across the truck bed near the back window. Suggest company buy long-bed trucks with the added two feet of room.
  • From my experience, I give the truck a good to excellent rating.
  • Automatic transmission worked great. Am told by other owners that the automatic is better than the manual for construction jobs because the manual tends to burn out clutches, especially when the truck needs to be "rocked" back and forth to get out of mud holes. My automatic has taken a lot of abuse without problems.
  • Have had some problems with front-end handling on rough roads. Suggest that future trucks be ordered with special handling package, which includes two shock absorbers-not just one-on each front wheel.
  • Have had no major repairs, just the regular maintenance checks at the dealer.
  • There was one recall from the manufacturer concerning an exhaust pipe hanger that might bend, but the dealer fixed the problem in 20 minutes.
  • Really need to have another six months to see how well truck holds up. 

3. Analysis, M-Global Context: Recommendation Report

Using the guidelines in this chapter, evaluate the level of effectiveness of the following M-Global recommendation report.

April 21, 2012

Kenman Aircraft Company

76 Jonesboro Road

Sinman Colorado 87885

Attention: Mr. Ben Randall, Facilities Manager

EMERGENCY EXIT STUDY

Introductory Summary

As you requested, I have just completed a study of the emergency exits in your accounting office at the plant. My study indicates that you have two main problems: (1) easier access to exits is needed, and (2) more exit signs and better visibility of these signs are needed. This report contains recommendations for rearranging the floor plan and improving signage.

Problems with Current Floor Plan

Two main problems cause the accounting office to fail to meet the county’s guidelines for access to fire exits. First, the file cabinets on the north wall of the office are partially blocking the Reynolds Lane exit. Second, the office photocopier partially blocks the exit to the east hallway. In the first case, the file cabinets are so heavy that they cannot be moved by one person. In the second case, the photocopier can be rolled out of the way only by a very strong individual. Obviously, both situations are unacceptable and violate the current code.

The other problem is signage. The Reynolds Lane exit has an exit sign, but it is not easily seen. The east hallway exit has no sign at all. In addition, the rest of the office lacks any maps that show people the location of the two fire exits.

Recommendations for Solving Exit Problem

Fortunately, the existing problems can be corrected with only minor cost to the company. The following recommendations should be implemented immediately on your receipt of this report:

·         1. Move the file cabinets on the north wall to the east wall so that they no longer block the Reynolds Street exit.

·         2. Relocate the photocopier to the office supply room or the cubicle adjacent to it.

·         3. Remove the undersized exit sign from the Reynolds Street exit.

·         4. Purchase and install two county-approved exit signs above the two fire exits.

·         5. Draw up an emergency plan map and post a copy in every cubicle within the accounting office.

When you implement these recommendations, you will meet the county’s current fire regulations.

Conclusion

I strongly suggest that my recommendations be put into action as soon as possible. By doing so, you greatly reduce the risk to your employees and your associated liability.

If you have any questions or need additional information, please call me at your convenience.

Sincerely,

Howard B. Manwell

Field Engineer