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Consider a waiting line system with the following parameters:

number of servers = 3

customer arrival rate = 5 per minute

customer service rate (per server) = 2 per minute

coefficient of variation of interarrival times = 0.8

coefficient of variation of service times = 0.6

Find the expected length of the waiting line.

PS The answer is not 2.508 as other solutions express.

Operation Management, Management Studies

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